Zippo Repairs

If you are UK RESIDENT, you can return your Zippo lighter to
Zippo UK - Repair Admin Dept
27 Grand Union Centre
336B Ladbroke Grove
London W10 5AS
Tel: 020 8964 0666

Customers living outside the UK should contact their local Zippo distributor or go to www.zippo.com to find their nearest Zippo repair facility.
Customers living in Europe can return their Zippo lighter to:

Zippo European Repair Clinic
Groendahlscher Weg 87
D-46446 Emmerich am Rhein
Germany

There is no charge for a Zippo repair, do not enclose any money.
Please allow 6 weeks for the return of your repaired Zippo lighter.
Please ensure that you provide us with your name and address when returning your lighter.
The Zippo Lifetime Guarantee only applies to the mechanical condition of its products, the finish is not covered by the guarantee.
When returning your lighter for repair, we recommend using insured post.

The Zippo Lifetime Guarantee only applies to Zippo Windproof Lighters and Zippo Blu lighters. Other Zippo products are not covered by the Lifetime Guarantee.