Zippo Repairs: Rechargeable Candle Lighter

It works or we fix it free.™

REPAIRS 

IMPORTANT NOTICE, PLEASE READ:  Royal Mail has adopted regulations which classify used lighters as dangerous goods. As a result of this classification any used lighters that are sent via Royal Mail services could be returned or destroyed. We would strongly recommend that all lighters that are returned for repair should be sent via a courier company.
Note: Please do not attempt to perform repairs yourself as it could damage the Zippo product beyond repair.
Note: Repairs take approximately 6-8 weeks, once repaired your Zippo product will be sent back to you.

1. Prepare Zippo Rechargeable Candle Lighter To Ship

• Complete the Zippo Repair Form and enclose in the package with your product. 

2.  Packing Zippo Rechargeable Candle Lighter 

• Pack the Zippo lighter in a padded envelope or small package.

3. Sending Zippo Rechargeable Candle Lighter

Customers living in the UK:

Send your parcel to the Zippo European Repair Clinic insured and via a trackable method to:

Yusen Logistics SDC c/o  Zippo Repair Clinic
Unit 4 Roman Road
Milton Malsor
Northampton
NN7 2FR

Once received by Yusen Logistics, your package will be forwarded to Zippo European Repair Clinic on your behalf. Please email our team at UKrepairs@zippo.com for any further information on your lighter repair.